Terms of Service
Last Updated: July 31, 2014
By accessing and using Ravenna services at www.ravenna-hub.com or www.ravenna-admit.com or the Ravenna Solutions website at www.ravennasolutions.com (the "Website"), you are agreeing to these Terms of Service. You should review these Terms of Service, along with the Privacy Notice, which is incorporated by reference, as they form a binding agreement between Ravenna Solutions and you. Ravenna Solutions may revise these Terms of Service from time to time, in our discretion without notice to you. The most current version of the Terms of Service can be reviewed by clicking on the "Terms of Service" link located at the bottom of the Website pages. Changes become effective immediately at the time of posting.
- REGISTERING ON THE WEBSITE.
Accessing the Website. THE WEBSITE IS INTENDED SOLELY FOR ACCESS AND USE BY INDIVIDUALS 18 YEARS OF AGE AND OLDER. BY ACCESSING AND USING THE WEBSITE, YOU ARE CERTIFYING THAT YOU ARE AT LEAST 18 YEARS OLD. Ravenna Solutions offers the services described on the Website ("Services") at no cost to you. If you are merely surfing or browsing through the Website and have not yet registered to use the Services, your use of the Website is still subject to the Terms of Service; if you do not agree to the Terms of Service, do not use the Website.
Privacy and Personal Information. Please review our Privacy Notice for information relating to the collection and use of your information.
Your Password. During the registration process we ask you to create a username and password or we may assign you a username and random password, which you can change at any time by logging onto the "Account" portion of the Website. Because any activities that occur under your username or password are your responsibility, it is important for you to keep your username number and password secure. Notify us immediately if you believe that someone has used your username or password without your authorization. Once you register to use the Services your username and password are only valid for your personal, non-commercial use of the Website.
Accurate and Complete Information. When you register to use the Website, you agree to provide accurate, current and complete information about yourself and the applicant. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, we may terminate this Agreement and your use of the Website at any time without prior notice and without further obligation to you.
- UNLAWFUL USE; USER CONDUCT.
Unlawful Use. You may not use the Services for any purpose that is unlawful or prohibited by these Terms of Service. You may not use the Services in any manner that could damage, disable, overburden, or impair any Ravenna Solutions server, or the network(s) connected to any Ravenna Solutions server, or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Ravenna Solutions server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.
User Conduct. The Website contains areas that enable registered users of the Services to submit information and content (collectively the "Submission Tools"). You agree to use the Submission Tools only to submit, send and receive messages and material that are proper and, when applicable, related to the particular Submission Tool. By way of example, and not as a limitation, you agree that when using the Submission Tools, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
- Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same.
- Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.
- Violate any applicable laws or regulations.
- Create a false identity for the purpose of misleading others.
- Provide inaccurate, or incomplete information about yourself or the applicant.
Ravenna Solutions has no obligation to monitor the Submission Tools. However, we reserve the right to review materials posted to the Submission Tools and to remove any materials in its sole discretion. Ravenna Solutions reserves the right to terminate your access to any or all of the Submission Tools at any time, without notice, for any reason whatsoever.
Ravenna Solutions reserves the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our sole discretion.
Use caution when giving out any personally identifiable information about yourself or your children in any Submission Tools. Ravenna Solutions does not control or endorse the content, messages or information found in any Submission Tools and, therefore, Ravenna Solutions specifically disclaims any liability with regard to the Submission Tools and any actions resulting from your participation in any Submission Tools.
Materials uploaded to the Submission Tools may be subject to posted limitations on usage, reproduction and/or dissemination; you are responsible for adhering to such limitations if you download the materials.
- USE OF DOCUMENTS AVAILABLE THROUGH THE SERVICES.
Through the Services you will have access to various documents (applications, templates, etc.) ("Documents"). You are authorized to access and use the Documents, provided that (1) any copyright notice in an applicable Document is retained and appears in all copies, and (2) no modifications of any Documents are made (completing any Document requests for information does not constitute modification). Use for any other purpose other than submission to the providing school is expressly prohibited by law.
FERPA Requirements: Under the provisions of Public law #93-380, you agree to give permission to release school records to the schools you have authorized, and to Ravenna Solutions as provider of that school's application processing service. Initiating an application in Ravenna constitutes authorization. The records include school transcripts, progress reports (or report cards), attendance reports, standardized test results, disciplinary reports, and any other documentation the sending school considers to be part of their school records. Schools receive these records for the purpose of evaluating applicants for admission to their school. Some records may become the basis for the applicant's new permanent records at school(s) to which they matriculate. In addition to and solely in connection with the purpose(s) set forth above, you authorize Ravenna Solutions and its authorized representatives to copy, scan and otherwise process the requested information and distribute the requested information to authorized schools.
RAVENNA SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED AS PART OF THE SERVICES FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. RAVENNA SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL RAVENNA SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THE SERVICES.
THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. RAVENNA SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
- PROPRIETARY RIGHTS.
The Website (and all of the material that it contains, including without limitation the Documents) is owned by Ravenna Solutions, or its third party licensors and is protected by intellectual property and other laws throughout the world. You may not copy, reproduce, republish, distribute, sell, license, transfer or modify the Website without the express written permission of Ravenna Solutions. In addition, the trademarks, logos and service marks displayed on the website are the property of Ravenna Solutions or its licensors. If you are aware of material on the Website that infringes copyright, please contact us at email@example.com.
UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING OR ANY OTHER MISUSE OF ANY PART OF THE WEBSITE IS PROHIBITED. Use of the content or materials for any purpose not expressly permitted in these Terms of Service is prohibited.
- AVAILABILITY OF SERVICES.
Ravenna Solutions does not provide you with access to the Internet or the equipment necessary to access the Internet or the Website or Services. You are responsible for the fees charged by other parties to obtain access to our Website and Services (by way of example only, Internet service provider or airtime charges) and for providing the equipment necessary to access the Website and Services. You are responsible for keeping copies of information you submit. For example, due to circumstances beyond our control, you may be required to resubmit certain information.
From time to time Ravenna Solutions may modify, suspend or discontinue any of the Services offered on our Website without notice to you. Ravenna Solutions shall not be liable to you for any modification, suspension or discontinuance of Services. Ravenna Solutions may establish certain policies and practices concerning use of the Services, including without limitation the number of days that submitted information will be retained on our systems. Ravenna Solutions has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by or through our Services. We reserve the right to change our practices and policies at any time, in our sole discretion, with or without notice to you.
Please make note of the important disclaimers re availability of the Website and Services below in Section 8.
- LINKING TO OR FROM OUR WEBSITE.
While our Website may have links to the websites of other companies and parties, Ravenna Solutions has no control over those websites. Ravenna Solutions is not responsible or liable for any content, advertising, products, services or other materials on or available from those websites. Ravenna Solutions is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, advertising, products, services or other materials on those websites.
You may terminate your registration at any time by emailing us at firstname.lastname@example.org. At that time we may delete information you have submitted via the Services. If you have a dispute with us relating to the Website or the Services, you may cancel your registration or cease use of the Website and/or the Services. The cancellation of your registration or ceasing all use of our Website is your only remedy with respect to any such dispute that you may have with us. We will attempt to process all cancellation requests within 72 hours after we receive your request. If we determine, in our sole discretion, that you are not in compliance with these Terms of Service, we reserve the right to terminate your registration and use of the Services. Upon any termination or cancellation of your registration, we may immediately deactivate or delete your registration and all related information and/or bar any further access to your registration or information.
- DISCLAIMER OF WARRANTIES.
YOU UNDERSTAND AND AGREE THAT:
THE WEBSITE AND THE SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RAVENNA SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE AVAILABILITY OF THE SITE OR THE SERVICES OR DATA YOU SUBMIT.YOU ARE SOLELY RESPONSIBLE FOR MEETING ANY APPLICABLE DEADLINES. RAVENNA SOLUTIONS DISCLAIMS TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AND YOU WAIVE, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE FUNCTIONS, MATERIALS AND CONTENT OF THE WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, AND RAVENNA SOLUTIONS MAKES NO WARRANTY THAT THE INFORMATION ON THE WEBSITE WILL BE ACCURATE, CURRENT OR RELIABLE OR THAT THE QUALITY ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS. RAVENNA SOLUTIONS DISCLAIMS ANY RESPONSIBILITY FOR THE DELETION, FAILURE TO STORE, MISDELIVERY, OR UNTIMELY DELIVERY OF ANY INFORMATION OR MATERIAL. YOU ASSUME THE ENTIRE RISK OF LOSS AND DAMAGE DUE TO YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO THE COST OF REPAIRS OR CORRECTIONS TO YOUR HARDWARE OR SOFTWARE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, AND AS A CONSEQUENCE SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.
- LIMITATIONS OF LIABILITY.
YOUR USE OF THE WEBSITE AND THE SERVICES IS ENTIRELY AT YOUR SOLE RISK. RAVENNA SOLUTIONS ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OR LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH YOU MAY INCUR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THE WEBSITE OR THE SERVICES, EVEN IF RAVENNA SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND AS A CONSEQUENCE SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
- CHOICE OF LAW & VENUE.
These Terms of Service, your access and use of the Website and Services and the relationship between you and Ravenna Solutions is governed by the laws of the State of Washington, without giving effect to its conflict of law provisions. Ravenna Solutions and you both agree to submit to the personal and exclusive jurisdiction of the courts of the State of Washington.
- COPYRIGHT AND TRADEMARK NOTICE.
Website and its Contents Copyright (c) 2010 - 2014 Ravenna Solutions, Inc. All rights reserved. RAVENNA SOLUTIONS, RAVENNA HUB, RAVENNA ADMIT and all the brands of Ravenna Solutions' products and services shown herein are the trademarks or registered trademarks of Ravenna Solutions, LLC. Other trademarks belong to their respective owners.
Our relationship is not one of agency or partnership and neither you nor Ravenna Solutions shall be deemed to be a partner, employee, fiduciary, agent or representative of the other by your use of the Website. You may not assign or transfer your rights to any third party. The terms and conditions in these Terms of Service are severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall still be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. If Ravenna Solutions fails to enforce any provision of these Terms of Service it shall not constitute a waiver of such provision. These Terms of Service may be modified only by Ravenna Solutions posting changes to these Terms of Service on the Website. Each time you access the Website, you will be deemed to have accepted any such changes in effect at the time of access. We may assign our rights and obligations under these Terms of Service. This agreement will inure to the benefit of Ravenna Solutions' successors, assigns and licensees. The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of these Terms of Service, or to exercise any right thereunder, will not be construed as a waiver or relinquishment to any extent of such party's right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and remain in full force and effect. These Terms of Service, and the documents incorporated by reference, constitute the entire understanding between us regarding your access to, license and use of the Website and our Services, and they supersede any prior agreements, statements or representations with respect to the same.
Ravenna Solutions Privacy Notice
Last updated: August 20, 2014
Ravenna Solutions offers services whereby parents/guardians and educational institutions may interact and exchange certain information (such as report card information, applications, etc.) with teachers, admission staff and administrators at private K-12 educational institutions. Below you will find the Privacy Notice for the www.ravenna-hub.com website and services, (collectively, the "Website"). By visiting the Website, you are accepting the practices described below.
We may update this Privacy Notice in the future to reflect technological advances, and we encourage you to return to this page from time to time for any updates.
If you have any questions regarding this Privacy Notice or if you feel that we have not complied with the policies stated here, please contact our website coordinator at email@example.com or write to us at the following address:
Ravenna Solutions, Inc
16301 NE 8th ST #241
Bellevue, WA 98008
"Personal Data" means any information provided by or to Customer, or to which access was provided in the course of Ravenna Solutions’ performance of this Agreement that (i) identifies an individual (by name, signature, address, telephone number, email address, or other unique identifier), or (ii) that can be used to authenticate that individual (including, without limitation, employee identification number, a government-issued identification number, passwords or PINs, answers to security questions, or other personal identifiers).
Information About Minors.
Neither the Website nor the services are targeted toward minors under the age of 18. Ravenna Solutions does not knowingly permit registration or submission of Personal Data by anyone under the age of 13. Note that students applying for some grade levels and above may be asked to complete student questionnaire/essays. They do not include/request personally identifiable information from such students. Of course, parents or legal guardians of children under the age of 13 may register to use the Website and submit Personal Data on behalf of a child under the age of 13. The information in this Privacy Notice applies to Personal Data regarding both the parent/guardian and the child. By registering on the Website, you affirm and verify that you are 18 or older. If you believe a child under the age of 13 has provided any Personal Data to us through the Website, please notify us immediately. Any Personal Data provided by a child under the age of 13 will be permanently and immediately destroyed.
WHAT WE COLLECT AND HOW WE USE IT
Ravenna Solutions may collect information through your active submission of information through the Website, through submission by 3rd party service providers (such as schools) to whom you have submitted such information, from parties from whom you have requested recommendations (e.g., teachers), or passively through use of automated technologies.
Active Information Collection – Submission Through Website
Much of the Personal Data we collect from our visitors is submitted voluntarily in response to our specific requests for such information. For example, visitors may provide us with Personal Data to sign up for our newsletter or in response to polls or other interactivity incorporated into the Website. We do not require users to provide any more information than necessary to participate in the related activity.
It is also collected in response to specific requests from the educational institutions to which you are applying (e.g., via application forms etc.).
The information we actively collect from you may include some or all of the following: name, date of birth, address, email address, username, password and/or gender. Again, our collection involves collecting information from the party submitting info (usually the parent/or guardian of a student) about the submitter themselves AND about the student that is the subject of an application.
Active Information Collection – Submission by and to 3rd Parties
As part of the Services, Ravenna Solutions collects information from you (via templates and other submission tools) and provides that information to designated educational institution(s). Some of that information may include Personal Data. For example, you may be completing an application for your child to enter a school. Ravenna Solutions collects applicable information from you and provides it to the applicable school. Ravenna does not rent, sell or lease customer lists or any personally identifiable data to third parties. We use and disclose this information for the following purposes:
- As Directed. We may disclose your information to the educational institutions selected by you.
- As Permitted or Required by Law. We use or disclose your information as permitted or required by law. We may further disclose your information to law enforcement officials in response to an administrative subpoena, a warrant, or an administrative request intended to identify or locate a suspect, victim, or witness. We also may disclose your information for the purpose of reporting a crime on our premises.
- Aggregated Information. We may gather usage data, or trend or demographic information from time to time. We will not share such information with any person or entity in a manner that identifies you or any person as an individual, unless we let you know that at the time of collection, or we have your permission. When we share such information with third parties, we will give them aggregate information only.
- Payment Processing. We may offer the ability to submit school application fees electronically. In this case we will collect billing related information from you, such as a credit card number and billing address. We may share that information with a third party solely for the purpose of processing your payment.
Note About 3rd Party Practices
As stated above, we share the information you submit with schools you select. Ravenna Solutions does not and cannot control the use and/or disclosure of your information by such schools. Please review the privacy practices of such schools prior to submitting information. Similarly, we do not and cannot control the use and/or disclosure of your information by third party payment processors.
Passive Information Collection
As you navigate through the Website, other information may be collected through use of technologies which are common among websites and online environments. For example, we currently track Internet protocol ("IP") addresses, which is a unique string of numbers assigned to your computer by your Internet service provider.
We also use "cookies," which are small pieces of information or files that a website puts on your computer when you explore the Website. The cookies we use allow us to collect, store and sometimes track information about your use of the Website or to save your settings (such as your username and password) or provide a customized experience.
In addition to our active information collection efforts, we may also use technology to gather operational information about the technology you use, such as your browser, type of computer, operating systems and Internet service providers. This information cannot be used to identify you personally.
Inspection and Copies
You have the right to request an inspection of copies of the information you have submitted. Ravenna Solutions may limit the information that you can inspect or copy if we have reason to believe that is necessary to protect you or another person from harm. If Ravenna Solutions limits your right to inspect or copy, you can ask for a review of that decision.
If you believe that the information Ravenna Solutions maintains about you is inaccurate or incomplete, you may request an amendment to complete or correct the information. Please submit your request in writing and explain the reason for the amendment. If the amendment is made, Ravenna Solutions will make reasonable efforts to inform others, including people you identify, that the information has been amended and we will use our best efforts to include the amendment with any future disclosure. Ravenna Solutions may decline to amend information under certain circumstances, for example, if we did not create the original record (which may sometimes be the case for our services). If we decline to amend the information, you have the right to submit a statement of disagreement. Please note that we are allowed to attach a rebuttal statement in response to your statement of disagreement.
If you would like a paper copy of this Privacy Notice, you may request one.
You have the right to submit a complaint if you believe we have violated your privacy rights. To submit a complaint, write to Ravenna Solutions at the address above. You also have the right to submit a complaint to the Secretary of the U.S. Department of Public Health & Human Services. We will not retaliate against you for submitting a complaint
Ravenna Solutions endeavors to protect online information according to applicable laws and established company security standards and practices. We have security measures in place designed to protect against the loss, misuse, or alteration of information under our control, and we continually evaluate new technologies for safeguarding your information. However, we cannot guarantee the confidentiality or security of electronic transmissions via the Internet because they may potentially use unsecure computers and links, and data may be lost or intercepted by unauthorized parties during such transmission. If you wish to submit personal or confidential information by a more secure means of communication, please contact us.
Sensitive information you provide to us online is protected by industry-standard high-strength SSL/TLS (Secure Sockets Layer/Transport Layer Security) using an EV (Extended Validation) certificate. For most recent browsers, this EV certificate will cause your browser's address bar to turn green. This technology encrypts your account information as it moves between your PC's browser and Ravenna Solutions' computer systems. When information is encrypted in this way, it becomes nearly impossible for anyone other than Ravenna Solutions to read it. This secure session helps protect the safety and confidentiality of your information when you interact with Ravenna Solutions online.